Our Reviews

Very good

Got right in. Nice and friendly.

Kolby at Orr Chevrolet Service does a great job in taking care of my vehicles!

Kelli my service advisor was very professional and got me taken care of quickly. The service techs also got my service done in a timely manner.

All good

good👍

Service was quick and employees were friendly

Always a friendly and clean environment and the new message chair in the waiting area is a major asset.

Always great fast friendly service. All issues handled in a very timely and professional way

Kirk does a great job

The work was done well and in a timely manner.

I can’t think of The Lady name that working service but she always serve me well when I have my bring my car in you. I like it when I can get her as my service tech or service coordinator or whatever y’all call them

All was good Kudos to Kirk

the last two times that i have come to get oil change and tire rotation my battery has been run down. My son said that when he worked at another dealership that they turn your hazards on until they are finished with your car. the time before this last Saturday - when i got back into my car the clock and everything were re-set (battery), Saturday the car would barely start and i had to leave it running while i ran errands and it seemed to help. i would prefer that they don't rum my hazards when i am waiting on my service to be done. Saturday it was like 2 hours.

EVERYONE WAS VERY COURTEOUS AND PROFESSIONAL. VEHICLE WAS IN FOR A RECALL WAS COMPLETED BEFORE LUNCH. VERY HAPPY WITH MY VISIT.

No long wait

Great experience.

Great customer service!

Friendly, fast, informative...no complaints

Kolby was great! Always takes care of my vehicles

Excellent experience

I have been it twice with the same issue. Over 4 1/2 hours waiting each time. The second time they repeated what they did the first time. With worse results. Now I have to come back a third time. With at least another four hour wait. Not happy at all. All of this for a warranty issue.

Kirk was great. Helped me get things taken care of. Service was fast had me back on road in no time at all.

The people there are always real nice and helpful. Only complaint I have is they got grease in my seat

They need to know how to write up work orders what the customer requested

friendly staff and quick service.

I am very satisfied with the work your dealership did for me, if I have any more problems I will be back thks again

I have brought my car to the dealer for all oil changes. The price now over 70.00, is ridiculous, i cannot afford to come here anymore. I finally got my air bag recall fixed after waiting over a year and I got a new air bag but i lost my blacked out bow tie, part of the package I paid for originally.

Everyone was so nice and helpful

Good.

Better than the last time. So that’s a plus

It was a smooth, easy process.

Friendly service manager, kept me informed

Very sweet and knowledgeable. Good experience. Will be back

I was not called after repairs. I had to call them. Once my ticket was paid and submitted, I was told by Mr. Brandon, thank you and here's your key. You will find your car on the other side of the Oil Change building somewhere. Wow, I never had to go retrieve my car out of the 6 plus years doing business with Guss Automotive. But while I was searching another Serviceman walked up and kindly offerered to bring my vehicle around. And for the first time, my car was rinsed off after keeping it over 4 days.

I feel that they changed the oil in the truck at a timely manner

Employee there was prompt getting my truck in and was serviced in a mannerly time.

Jeremy Harris is the best! Very knowledgeable and helpful!

No problems

Very good Oil change completed timely

It went smooth. And my sales person was awesome.

Dwayne Demedio is the BEST!! He is always available and so helpful and I am ready for a new vehicle. I can't say enough good things about him and his team. He always sets me up with a great salesman that is professional and awesome at what they do. Mark Stevens was great and found the exact vehicle I wanted within hours of my request. I will continue buying my vehicles from Orr and refer to them.

No one told me until checkout about the price being changed for an oil change and tire rotation.

Quick, efficient, friendly

Mark was excellent to work with

Prompt and courteous service

I found the service desk advisor, Andy Knighton, to be extremely friendly, knowledgeable, and helpful.

Not sure if they actually rotated my tires. My 2 bottom sensors were out and they still showed out on bottom. Is that normal??

Purchase transaction process was rapid and efficient

The staff is unfriendly.

Orr Chevrolet has always been great for buying a vehicle. My wife and I have almost bought every vehicle from the Orr family. They treat you like family.

Excellent service! Lee Lybarger, our salesperson was extremely helpful and knowledgeable about my vehicle. He had everything done before I even got there. We looked at the vehicle on a Sunday, he pulled my information on my current vehicle and another truck we also traded in. Had paperwork ready to sign when we got there after work. 30 minutes total and we were on our way home with my new Tahoe!! That is what I call service. Justin Matlock was so easy to go through the signing process!!

Kolby always takes good care of me and my vehicles

Cody was great.

I vaguely described what I wanted. The salesman took my info and put me into a vehicle i love.

I enjoy my time with the family.

Wonderful experience!!

ESC light warning came on at stops and took it two times to the dealership and they”can’t duplicate it.” I didn’t make it up. I had to look up what the warning meant. It came on at least five times at stops before I took it to them. Left with no answers.

The staff is friendly and knowledgeable. The oil changed was quick. Also I needed information about my warranty. The young man printed me a copy and explained everything. I am a satisfied customer.

Kelly is top notch in service department. Zero hassle! Listened to my issue and immediately got me in for an appointment and had my truck repaired before my expected timeframe.

Lee Lybarger was our salesman and he went above and beyond for us. We told him what we wanted and he delivered!

Very quick service

Always done well and on time.

It was Excellent! Always 10/10 service.

kelly is always great...

Always great service.

Fast service.